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What manufacturers actually monitor...

Question:
So I'm doing a bit of a quicky-contract this weekend. I'm supply IT support for an office move of a major pro-audio manufacturer. Not amps/guitars - though there were plenty nice looking Blade guitars and Marshall amps about and a superbly lovely Ibanez Roadster - more pro audio. Don't want to say the name, for the reasons.
Well it seems they have a "User Research" department that does actually monitor forums, this one included, to find out what people are saying about their company and products. Their back-and-forth emails are really funny too. Even calling some users "full of shit" and not to mention a couple of PCs having username and passwords for accounts they hold on various forums to "spread the good word".
This is what I found amusing, particularly as I recognised a few usernames on this and other forums. Some of which have signatures containing some of their flagship products.
I will say though, I'd go through the eye'd tooth to walk out with a bit of kit too! There is some nice shit there!
Anyways, just thought I'd share my insights over the weekend... they are watching you - no they really ARE watching you!
Jon

Answer:
Names or STFU

Answer:
yer mam

Answer:
I can't really give you names as my contract is not complete there. It would be too obvious who I am. When its up, sure!

Answer:
whens it up?

Answer:
:rolleyes:

Answer:
if they are really watching us, then why the hell don't companies listen to our complaints of their products?

Answer:
Vague threads ftl.

Answer:
They do! Most of the time its pebcak but if a lot of people have the same complaints it gets noted. No idea what happens after that, it was only few emails I read - purely for testing you understand!

Answer:
lol pebcak

Answer:
I know a secret but I'm not gonna tell you

Answer:
am i on the "full of shit" list?:love::love:

Answer:
Why am i not suprised

Answer:
I don't find it that shocking, it's not like companies looking at forums is illegal or anything :idk:
I'd be interested to hear some names, though ;)

Answer:
i'm totally OK with them seeing what people say about their products, but having accounts used primarily for putting out a "good word" is pretty fucking shitty.
ARE YOU READING THIS??!! STOP USING GUERRILLA MARKETING AND MAKE GOOD SHIT INSTEAD!!! YOU FUCKING WANKERS!!!

Answer:
It's those bugera guys...haha

Answer:

I will say though, I'd go through the eye'd tooth to walk out with a bit of kit too! There is some nice shit there!
Anyways, just thought I'd share my insights over the weekend... they are watching you - no they really ARE watching you!
Jon this means nothing if you're not going to tell us who/what it is... :idk:
but it doesnt surprise me about the accounts- i have spotted some suspicious postings of people praising some things just a little too much. they're usually easy to recognise-lol

Answer:
It's those bugera guys...haha probably- :lol:

Answer:
how many "pro audio" manufacturers are based in england?
although, if he's doing IT support, i guess they COULD be just about anywhere.
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